Refund Policy

14-Day Free Trial

All Zabr plans include a 14-day free trial. No credit card is required to start a trial. You will not be charged anything during the trial period.

Subscription Payments

Zabr subscriptions are billed monthly or annually in advance. Payments are processed at the start of each billing period.

If you upgrade your plan mid-cycle, the difference is prorated and charged immediately. If you downgrade, the change takes effect at the start of the next billing period.

Cancellations

You may cancel your Zabr subscription at any time from your dashboard settings. Cancellation takes effect at the end of your current billing period — you retain full access until then.

We do not issue prorated refunds for the unused portion of a billing period after cancellation.

Refund Eligibility

Zabr will issue a full refund of the most recent subscription payment if:

• You contact us within 7 days of your first paid charge (not applicable to renewals)
• There was a billing error on our part
• The platform was unavailable for more than 48 consecutive hours due to issues on our end

How to Request a Refund

Email us at billing@zabr.in with your account email and the reason for your refund request. We aim to respond within 2 business days. Approved refunds are processed within 5-7 business days.

Merchant Store Refunds