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Support

We've got
your back

Real help from the people who build Zabr. Pick whichever way suits you.

For merchants

Raise a ticket

From the Support tab in your dashboard. Our team replies in the same conversation, and you can follow every ticket there.

Open your dashboard
Anyone

Email support

Write to us and we'll get back to you within one business day.

support@zabr.in

Email us
Done for you

Setup by our team

Prefer we build it? We set up your store end to end, then show you how to run it. Quoted to your needs.

Talk to us

Priority and dedicated support are coming with our subscription plans — see pricing.

Help yourself, faster

DocumentationGuides for every dashboard tab, from products to payouts.FAQQuick answers to the questions merchants ask most.StatusLive platform status and incident history.

Write to us

Tell us what's
going on

Include your store name so we can look at the right account. The more detail you give us — what you did, what you expected, what happened — the faster we can fix it.

  • We reply within one business day
  • Merchants: tickets from your dashboard are tracked in one place

Prefer email? support@zabr.in

We reply to the email you give us.

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